DJ Nonna's Privacy Policy

DJ Nonna’s Pizzeria ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, complete a checkout process, or book our mobile catering and entertainment services.

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1. Information We Collect To provide you with our services, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and billing/mailing address.

• Event Details: Venue address, event dates, guest counts, and specific event requirements.

• Health and Dietary Information: Information regarding severe allergies or specific dietary requirements necessary for safe food preparation.

• Financial Information: Payment card details and billing information. Please note that all payments are processed through secure third-party payment gateways; we do not store your complete credit card numbers on our servers.

 

2. How We Collect Information We collect personal information directly from you when you:

• Submit an inquiry or make a booking through our website.

• Complete the checkout process for event deposits or full payments.

• Communicate with us via email, phone, or social media.

 

3. How We Use Your Information We use the collected information for the following purposes:

• To secure your booking and provide mobile wood-fired pizza catering, event production, and DJ services.

• To process payments, generate invoices, and issue receipts.

• To communicate with you regarding your event, including finalizing logistics, site access, and menu selections.

• To safely manage and accommodate dietary requirements and food allergies.

• To respond to customer service inquiries and support requests.

• To comply with legal obligations and standard South Australian business regulations.

 

4. Sharing and Disclosure of Information We respect your privacy and will never sell or rent your personal information to third parties. We may only share your information in the following circumstances:

• Service Providers: We may share necessary details with trusted third-party service providers who assist us in operating our business, such as secure payment processors (e.g., Stripe, Square) or accounting software platforms.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

 

5. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Accessing and Updating Your Information You have the right to request access to the personal information we hold about you and to ask that it be corrected if it is inaccurate, out of date, or incomplete. To make a request, please contact us using the details provided below.

 

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

 

8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

 

DJ Nonna’s Pizzeria

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Email: stevie@djnonnas.com.au

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Phone: 0423 304 122